New Year and SBL

"SBL and its outsourcing services has now become recession-proof and our outsourcing services assist our clientele to augment the performance in up markets, to reduce costs in down markets and to remain competitive."

New Year has arrived with new hopes slowly germinating from the debris of last year’s shock of economic recession that has shaken the world with its raging flames.

Though the fiery hands has mildly stretched and touched SBL, we have managed to rise up imbibing the spirit of the phoenix because the foundations of SBL are built not with stones, but with untiring endeavours of its people, the SBL fraternity. We, at SBL, nourish the moral fiber in all our staff that is stronger than strength itself.

SBL has a strong foothold in the IT enabled outsourcing industry with its services ranging from GIS, Graphics, Software and BPO. With leading edge technology and innovative solutions, we deliver results that exceed the expectations of our clients round the globe.

SBL Geomatics, the GIS division, with its timely technological updations, is smoothly running in track providing accurate and judicious geospatial services and solutions to the clients. Queries on digital mapping, photogrammetry, remote sensing, network analysis and CAD have been skillfully dealt with by our experienced professionals.

SBL Graphics, our image editing division, houses a pack of experienced image editors, who deal with all the image editing works such as clipping path and image masking to photo manipulation, photo restoration and 360 degree panoramic creation. Quality is the hallmark of our graphics division.

SBL Software, our software division, is experienced in IT consulting and development services to offer suitable solutions to support the software needs of external and internal business units. Using cutting edge technologies and methodologies, our analysis and development is performed with changing business needs in mind.

SBL BPO, our BPO division, with its offshore services provides its clientele with an untiring support of dedicated business personnel, sound infrastructure, and innovative technology. KPO, Data processing, Transcription, LPO, Engineering, Document management, Back Office services, Video and Audio Tagging Services being our main services, SBL also caters to other outsourcing services like, Web Designing, Insurance outsourcing, Accounting and Real Estate outsourcing.

The recent financial chaos could slow down some of the outsourcing efforts in the short-term and might even continue to make a negative impact on some providers. But in the long run, outsourcing industry will climb uphill as clients round the globe strive to reduce operating costs, avoid unnecessary investments for new technologies and facilities, concentrate on more strategic and core business activities, and leverage their increasing supply of efficient global resources.

SBL and its outsourcing services has now become recession-proof and our outsourcing services help our clientele to improve performance in up markets, to reduce costs in down markets and to remain competitive.

Though businesses still go through challenges with their outsourcing endeavours, in general, the results have met or exceeded expectations which has facilitated outsourcing to become an obvious business tool regardless of the economic and market conditions.

Article by Rarima.N.S
SBL
http://www.sblinfo.com

Data processing services for the Business Giants

"Outsourcing the data which has to be processed to the BPO companies becomes the only viable solution. BPO companies offer data processing services like data extraction, data entry, data conversion and some customized services according to the demands of the business tycoons."

Businesses, small and large, are at stake now. People look around with worried faces and tensed smiles. When the whole world becomes tumultuous in the economic crisis, the only industry that goes on without staggering steps is the BPO.

What is obvious to the public about the successful businesses is the volume of sales, either products or services, and the profits made. But what remains behind the scene are the grueling office work and the sweat of the multitude of the employees who contributed enormously to the success story.

When recession started its play, naturally it had shown its fury mostly to the business giants making them cut short their office staff in dozens to escape the burdening expenses. Data becomes unmanageable without sufficient staff and the work gets heaped up and becomes a threat to the previous success stories.

Outsourcing the data which has to be processed to the BPO companies becomes the only viable solution. Many BPO companies offer data processing services which include data extraction, data entry, data conversion and some customized services according to the business requirements of these business tycoons.

By outsourcing this voluminous data processing works to a service provider, they save on the expenses on their manpower and other resources for data processing jobs. They can expect quality outputs without any hassles that are usually involved in the process within the stipulated time.

The advantages of outsourcing are many. When it comes to managing data and processing it, the BPO companies acquire the guise of saviours to the business giants in the present condition.

Article by Rarima.N.S

SBL BPO Services

Back office services for this Christmas

"By outsourcing your back office jobs this Christmas time, your are not only saving money to spent quality time with your family, you are providing job opportunities to many unemployed and literate youth in countries like India, China and UAE, all set out to meet the outsourcing campaign."

It’s the long awaited Christmas time once again. The vacation time you and your family was awaiting and planning for quite sometime is on your doorstep. It’s a temporary good riddens time to the fuss and chaos of the workplace.

The offices, even hospitals, will be almost deserted at Christmas time and this is a usual practice in the West. But businesses have to move on. Life after Christmas obviously depends on this!

To maintain a perfect work-life balance, you can always opt for outsourcing your back office services to an external organization and proceed for your dream vacation without any lingering tension.

The back office jobs are usually the messiest even though people tend to take it as an easy task. Outsourcing these inevitable everyday jobs to a BPO firm will save a lot of your time, money and most of your tension.

The normal back office jobs are book keeping, accounting, financial analysis, tax preparation etc. You require experienced personnel to complete these time-consuming jobs with accuracy.

By outsourcing your back office jobs this Christmas time, your are not only saving money to spent quality time with your family, you are providing job opportunities to many unemployed and educated youth in countries like India, China and UAE, that are all set out to meet the outsourcing brigade.

Let this Christmas time be the happiest for you, thanks to the option of outsourcing your jobs, obviously your tensions too!

Article by Rarima.N.S

SBL BPO Services

Transcription for Movies and Television shows

"Video transcription is comparatively a new concept to us though it is widely used in western countries. Through video transcription, we can capture all the conversations in a movie or TV show with accuracy. This helps the viewers all round the world to follow the conversations correctly."

Transcription is a very commonly used term now-a-days. We have heard about medical transcription, business transcription, and even legal transcription. But how many of you have heard of Video Transcription?

It is comparatively a new concept to us though video transcription services are widely used in western countries.

If you are an expert in English language and keen on your hearing skills, you can be a part of video transcription. When you watch a movie or a TV show for the first time, you might not be able to keenly follow the conversations – the reasons may vary. But a video transcriber can capture all the conversations with accuracy. This helps the spectators all round the world to follow the conversations correctly.

Using video transcription, you can even transcribe the background sounds from a movie or TV show. For example, you can transcribe a visual of chiming church bells as ‘the church bells are ringing”. This naturally becomes a great assistance even to the deaf who couldn’t follow the conversations or sound effects that come with the visual media.

Another video transcription service is video tagging. If you miss out watching your favourite TV show, need not worry. Through video tagging, you can index the program according to the time it appears on the television. You can index portions of a movie or a TV program and escape from the unnecessary portions which you want to skip. Great idea, isn’t it?

The scope of video transcription is unlimited and so is its demand.

Article by Rarima.N.S

SBL BPO Services

Importance of Document management and Digitization

"By document management and digitization, the documents, which are usually kept shabbily as paper files, can be searched, retrieved and accessed from any location. The capturing, tagging, classification, retrieval and distribution of documents become faster and more effective."

The present day office scenario is quite messy and most of the crucial business information is stacked away as piled up physical documents. The problem gains magnitude when it comes to the network of geographically-distributed companies. Employees tend to waste much of their valuable time looking for documents and information which they contain.

Moreover, there is always a threat of losing these physical documents incase of a natural hazard or emergency situation.

The universal solution for this is an organized document management system by archiving everyday office documents like purchase orders, customer statements, contracts, patents, formulation records, medical images, electrical designs etc. digitally.

By document management and digitization, these documents can be searched, retrieved and accessed from any location. The capturing, tagging, classification, retrieval and distribution of documents become faster and more effective.

Being a constructive solution, it allows an organization to create or alter a business solution as per its own distinctive requirements. The documentation and digitization processes are scalable and adaptable to the ever growing document demands of any emerging organization.

Many of the BPO companies have extensive security measures to guarantee restricted and authorized access to the documents to protect the integrity and value of the information in the documents such as contracts, patents, formulation records, engineering designs or bank vouchers.

Article by Rarima.N.S

SBL BPO Services

How insurance companies benefit from outsourcing their back office jobs

"Are you spending your valuable management time for non-core activities? You can tackle this by turning to outsourcing – for jobs ranging from daily back office to web development or software development. For a busy business vertical like the Insurance sector, outsourcing their back office works will be a better option."

It’s a very busy and fast moving world outside. And we are always on the fast track. Job pressures, declining shares, economic recession – the causes for the people to get busy or at least act busy naturally vary. But one thing is common – the proverbial statement that, “I have no time for any thing”.

Have you ever felt that the precious management time is often wasted for trifles? Well, you can tackle this by turning to outsourcing – for jobs ranging from daily back office to software development.

It’s for them with no time to spare that the outsourcing companies function with quality time to do quality jobs with accuracy. The industry is rapidly growing and gaining a steady foothold in India, which is now a main outsourcing hub.

Let us take an Auto Insurance company as a typical example who usually outsource their jobs. An auto insurance company guarantees you that when trouble strikes, you and your family — and your family's finances — will be protected by selecting the right policy.

Car insurances can be expensive. But you being the prospective customer, getting the information you need is quite easy from the net. You get information about the basic coverage and comparative shopping strategies.

But what about the insurance company? They get queries in tons and there will be so many problems to sort out in the same day!

Isn’t this a good reason for those companies to go haywire? But when the intelligent option of outsourcing these back office jobs lies before them, there is absolutely no need to worry.

A good outsourcing company can help their clients in many ways to keep track of their records, which usually get piled up in a normal office scenario, in the areas of book keeping, accounting, financial reporting, content digitization etc. with perfection.

Now a days many of the Auto Insurance companies abroad have started outsourcing their back office jobs to Indian companies as a strategic idea to cut down costs and they get easy access to intellectual caliber of the people in India.

They know that a wise outsourcing option helps in optimizing their strenuous daily business to get back outputs that excel their expectations. An efficient outsourcing management can benefit and improve your business.

Article by Rarima.N.S

SBL BPO Services

Video tagging for music channels

"Video / Audio tagging helps you in listing various events or subjects appearing in your video or a particular portion of the audio by indexing them and storing them as meta tags. This facilitates us to view or hear only that specific part of your video or audio of your choice — depending on the exact time they appear in the video clipping."

Is there any one in this whole world who won’t surrender to the soul-stirring music? I really doubt! It is a consuming passion, a universal fiery spirit that binds people together. Despite distances, colour, creed and language barriers, music integrates us through the symphony of tunes which can melt even the crudest of hearts.

MTV and V channel are two of the much adored music channels with a steady viewership round the globe. Because just like we love music, we love the enchanting video and the possibilities of it. Music when combined with visuals, well, the possibilities are endless. But do we need to listen or view the video that comes with the songs completely? Don’t we have the option to view and listen to what we like? The answer is YES!

We differ in our mindset and our preferences of watching videos also differ.
It’s always easy to skip a written content which doesn’t interest you, but with a video, there’s no way to avoid watching everything you don’t care about unless you chaotically fast-forward to skip that part. If you like a particular video clipping that comes in your favourite song and want to avoid the rest of it, video tagging comes to your help.

What is audio tagging / video tagging?

Audio/video tagging helps you list the different events or subjects appearing in your video or a specific part of the audio by indexing them and storing them as meta tags. This makes it easier for you to view or hear only that specific part of your video or audio of your choice — according to the exact time they appear in the video clipping.

When the data or the video/audio excerpts are indexed and tagged, you can directly select the tags without much fuss, and they can be even linked so that you can send them to your friends. Moreover, top search engines can search these tags, so that if there’s a very popular 10-second video clipping, that tagged part can be linked to by bloggers and other people also.

SBL enters the arena of video tagging

Though online videos need less strain than to browse a text, we often prefer watching videos to reading. Here comes the significance of SBL as SBL BPO has entered into the prospective arena of video tagging services. If you wish to upload your favourite video clipping into the web, we help you tag the most remarkable parts of that video. What you have to do is simple! Upload your video to SBL— it doesn’t matter whether you’re using Quicktime, Windows Media or Flash format — create a list of contents with links that direct others to select excerpts of the video of your liking. We can also include slides and notes under a tag which enables you to share the tag links with your friends.

We make personal video tagging as quickly as possible – something everyone can enjoy. We employ sophisticated video infrastructure and interface using the leading-edge technologies. We strive to make sure everything we do reaps the best results for our clients.

Technology changes with changing times and we’re determined to lead the charge in this exploding arena of personal video. We need only one co-traveller in this journey – YOU.

Article by Rarima.N.S

SBL BPO Services

BPO advantages in financial crisis

"Economic recesion has hit the world with vengeance. But the industry which has thrived this adversity is the BPO industry. When costs of doing work in-house has increased in the companies abroad, they have started to outsource their business requirements, which in turn has become a blessing in disguise to us."

The global economic scenario goes haywire now-a-days. People frantically talk about economic recession with a ‘what-will-be-my-future’ sort of look in their anxiety-filled eyes.

Even Nasscom, the industry association, points out that the current fiscal crisis in the United States will adversely affect the Indian BPO/IT sectors as the clients from USA would be very vigilant in their unrestricted spending on outsourcing their projects.

But, imbibing the spirit of true ‘Indianism’, we are good at the art making positives out of negatives. So we are as quick as a squirrel to turn this crisis into an advantage for the BPO sector in the long run.

The advantages of Indian BPO industry in the present scenario is discussed in the article.
This global economic recession will compel diverse financial organizations to outsource more work to cut costs to a large extent. This will definitely boost the Business Process Outsourcing (BPO) from the financial services sectors abroad, with our estimated work inflow increased to 40-45 times the current market size over the next five years.

Today the Indian BPO is the most upcoming and mushrooming industry attracting the educated youth all over the country. Indian BPO workforce offers several advantages over their western counterparts both in terms of cost savings (low-cost labour) and availability of resourceful manpower.

The revenue generated by the BPO & KPO industry in India is estimated to Rs.1,160 crores and provides employment to almost 7-8 lakh people in the year 2007-08. The largest contributor to the Indian BPO-KPO export market in 2007 is USA with a lion’s share of around 61%.

The Everest Research Institute predicts that for India, being the hub of global outsourcing for financial services, the opportunity for global BPO will mount to USD145 to 165 billion for India based services, within the next five years. The outsourcing of BPO projects from the insurance sector will have a steady rise, about 12-15 times simultaneously, according to the report.

Banking sectors and other financial firms are undergoing significant cost-reduction pressure and are therefore planning to move jobs offshore.As I told you earlier in this article, Indians have the untiring spirit to rise from the ashes like the phoenix. Let this spirit kindle the minds of our people to rise up from the unrest and anxiety that looms around and to strive more to reap the best out of the worst.

Article by Rarima.N.S

SBL BPO Services